You are entitled to a weekly £25 MealPass Package to spend across a number of retail stores, cafes, bar, and food outlets on campus. If you run out of credits, you can easily top up your MealPass via the app to buy brunch and dinner over the weekend. Experience the wonderful benefits of MealPass by embracing exciting flash sales, weekly and monthly deals at chosen outlets, and engaging in bi-monthly giveaways.
How much money does the MealPass Package equal to?
Each week you will receive £25 in the MealPass Package.
Does the balance roll over?
The MealPass Package rolls over throughout the week, however on Sunday at midnight the MealPass Package will reset and whatever you had left over from the week will go. So when you've got them make sure to use them up!
Be sure to check all the catering outlets opening times, especially around the end of term.
How can I check my balance?
You can check your balance on the MyNottingham app. You'll need to log in and select 'MealPass Package card'.
You can't top up your MealPass Package, so if you want to use more you'll have to pay via credit/debit card.
How do I pay with my MealPass Package?
You can either pay using the QR code in the MyNottingham app under 'MealPass Package card' or by tapping it on the contactless card reader at the customer-facing till screen. If you're not sure just ask our friendly catering team and someone will be able to help you.
Can I give my card or QR code to anyone else to use?
No, your allowance is not transferable. You are the only one who can use your card and the MyNottingham app gives you a QR code that is specific to your MealPass Package allowance. This QR code will not change for the duration of your contract.
Is there anything I can’t buy?
You can't buy alcohol or tobacco with your MealPass Package. Medicines like cough sweets and syrups are also not included.
You can't use your MealPass Package for anything you can't eat or drink, like notebooks and toiletries.
What if I lose, forget, misplace or damage my student ID card?
You need to go to the Security office, (located behind Hallward Library), if your student ID card gets lost or damaged.
They will give you a new one and your balances will be moved to it right away. You can still use your balance before you get a new card by using the MyNottingham app.
What if my card/app doesn’t work?
If your MealPass Package balance does not refresh in the MyNottingham app, please uninstall the app and reinstall it. This should fix it. Please report any issues straight away by getting in touch via email or telephone 0115 74 84997.
Please note we are unable to issue refunds for any credit card or cash transaction that you have made in the period of your card/app not working.
What if I'm not living in catered halls?
If you are not living in catered halls, use MealPass to access as discounts and offers as well as cashless purchasing by downloading the app and creating an account using your personal details.
For more information on how to and all the benefits, please visit our FAQs.
It's a lifesaver when you've had a busy day or the thought of having pasta AGAIN is too much! Trust us, we've been there.
So what is it?
App available on your mobile phone
Minimum load of £20 or more to enjoy the rewards and benefits across our catering outlets
No expiry date
Available all year round
In-App purchase
It can be paid by debit and with credit card
What perks can I get?
Discounted lines throughout the year. It might be hot drinks during the chilly winter months or bottled drinks during the summer heatwaves.
Special timed offers or flash sales on specific items.
Bi-monthly prize draws for anyone who has made a purchase from their account in the last 30 days. Watch out for some big-ticket items such as SMEG appliances, BOSE speakers, etc. Non-catered students and staff can purchase and enjoy breakfast, brunch or dinner in catered halls daily using their online balance.
Treat yourself to weekend brunches in catered halls.
Whether you're catered or self-catered, we have a convenient and flexible option for you to enjoy various food and drink outlets on campus. So why not try them all to find your favourite dishes? Bon appétit!
