By
UoN Catering
Posted 1 year ago
Mon 20 Jan, 2025 12:01 PM
Whether you're living in catered halls or are self-catered, MealPass is available for you!
Living in catered halls? You are entitled to a weekly £25 MealPass package to spend on meals and drinks at outlets across campus displaying the MealPass logo. Self-catered? Don't worry, you can still download the MealPass app to access so many benefits. So whether you're between lectures or heading to lunch, the MealPass makes campus dining easy for everyone.
What this means for you:
✅ Breakfast and dinner Mon-Fri and two meals at the weekend sorted
✅ Helps you budget your spending on food and drink
✅ Exclusive discounts, offers and rewards personalised to you
✅ Time saved during peak outlet times, especially during exam season
✅ Easy grab-and-go between lectures
✅ Bi-monthly prize draws for anyone who has made a purchase from their account in the last 30 days.
✅ Simple, easy cashless app method
How to set up your account:
- If this is the first time you use the MealPass app, on the sign-in page select Forgotten Password, then enter your university email address (userID@exmail.nottingham.ac.uk)
- This will send you an email to your university inbox to reset your password.
- Verify your new password, then you're ready to go!
Any funds in your MealPass package won't roll over and will expire every Sunday, so make sure you use up your allowance before it resets! If your balance is running low or you're out of credit for the week, don't worry, you can add funds through the app or ask family and friends to top it up for you.
What if I'm not living in catered halls?
With the MealPass, you have the freedom to eat across all our outlets whenever you like. Our chefs will cater to all dietary requirements, whether you're vegetarian or vegan, have specific religious beliefs, or have allergies.
You can manually load funds into the MealPass app (minimum £20) to grab food across campus without the hassle of carrying cash.
It's a lifesaver when you've had a busy day or the thought of having pasta AGAIN is too much! We've all been there.
Download the app and create an account (with your personal email). Then simply add your funds, and you're ready to go!
FAQs
You can either pay using the QR code in the MyNottingham app under 'MealPass Package Card' or by tapping it on the contactless card reader at the customer-facing till screen.
If you're not sure, just ask our friendly catering team, and someone will be able to help you.
No, your allowance is not transferable. You are the only one who can use your card, and the MyNottingham app gives you a QR code that is specific to your MealPass Package allowance. This QR code will not change for the duration of your contract.
You can't buy alcohol or tobacco with your MealPass Package. Medicines like cough sweets and syrups are also not included.
You can't use your MealPass Package for anything you can't eat or drink, like notebooks and toiletries.
For the MealPass package, under vouchers, there will be a MealPass Package voucher. Select this to view your remaining balance for the week.
For the Meal Pass, open the app, and your remaining balance will show in your account.
If your MealPass Package balance does not refresh in the MyNottingham app, please uninstall the app and reinstall it. This should fix it. Please report any issues straight away by getting in touch via email or telephone 0115 748 4997.
Please note we are unable to issue refunds for any credit card or cash transaction that you have made in the period of your card/app not working.
For any more queries, check out our MealPass FAQs page.
Whether you're catered or self-catered, we have a convenient and flexible option for you to enjoy various food and drink outlets on campus. So why not try them all to find your favourite dishes? Bon appétit!
