You said it, we did it!

We've heard your feedback and are making changes you want.

Thanks to everyone who took part in the Investors in Students' Accommodation Survey last autumn. Your feedback is genuinely shaping what happens next.

Because of what you shared, we’ve already started making improvements, and we’re proud to say we’ve achieved Silver accreditation this year. It’s a big step forward, and it reflects the impact of your voices as much as the work happening behind the scenes.

We’re continuing to work on the areas you highlighted, and you’ll see more changes rolling out over the year.

Student Living @UoN App

What you said!

You told us you wanted a better way to meet your new hallmates before you arrive. You also wanted easier ways to view ResX events and raise maintenance requests.

What are we doing about it? 

This year we launched the Student Living @Uon app. Built on your feedback, the app makes it easier to stay connected with life in your accommodation, find events happening across campus, meet new people and get support for issues in halls.

Halls catering

What you said!

You told us that dining rooms feel clean and comfortable, and that our staff are welcoming - thank you. You also told us that:

• Mealtimes don't always fit your routine.
• Portions could be bigger, or you could have more choice over portion sizes.
• Menus could have more variety across term time. 

What are we doing about it? 

After successful trials in term three, we are pleased to be able to provide:

• Adjusted catering times in selected halls, providing a later dining option should you need it. You can dine from 6pm-8.30pm at Lincoln Hall and Ancaster Hall
• Self-service is now available on select nights, where you can control the portion size that is right for you.
• Our menus work on a 3-week timeline, providing a large variety of options for each meal. Our Chefs also work hard on theme nights across the term, providing even more variety for our menus. 

ResX and your hall's community

What you said!

You told us the ResX team is getting better every year at running events and helping you meet people, with a real boost in the sense of community. You also said you wanted to know about events earlier to help you plan when and where you could attend. You also wanted more wellbeing support and food-based events. 

What are we doing about it? 

Our events schedule was published on both our website and the Student Living @UoN app from mid-August, meaning everyone has plenty of time to view our events and, where necessary, book their tickets early. 

Our schedule of events has never been more varied, with options for events on and off campus every week, crafts and activities daily and, of course, food trucks and food-based events across each term. We also have specialist events suitable for a variety of students, whether you need a quieter or more neurodivergent friendly event or celebrations of cultural events across the academic year. You can also find events or activities geared towards helping you connect with like-minded students, such as our Queer Cafe.